Charge Point OperatorInchcape One+ delivers one-stop EV charging solutions for retail and corporate clients. Charging stations set up in designated aftersales service centers are expanding Hong Kong's charging footprint. In 2024, new facilities will be established in residential properties, commercial and public sector buildings.
Provide charging facilities in commercial buildings and petrol stations, piloting in Landmark East, located in Kwun Tong.
Installed chargers across all service centers to provide more comprehensive services to EV customers
| 1 | The Inchcape One+ charging station uses "pay-per-use" as the main charging mechanism, and will only charge based on the energy consumed. |
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| 2 | If charging is unsuccessful, Inchcape One+ will not deduct any fees. You can try to unplug and recharge. |
| 3 | There is no free charging at the Inchcape One+ charging station. |
| 1 | Fault detection: overheating, high current or voltage |
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| 2 | Poor connectivity between the EV and the charger |
| 3 | Charging time has expired |
| 4 | Power has reached the maximum capacity of the EV |
Register with customer and vehicle information, bind your credit card with the user account
Select “Start Charging” in the application, scan the QR code at the charger
Plug the charging cable into the vehicle
Select the charging time
Start charging
Please select “Stop Charging” when you completed charging. Safely unplug and return the charging cable. Charging fee will be settled form your account automatically
The Mobile App supports devices using iOS 15.0 or above, and Android 8.0 or above.
In order to protect the user's account security, the user can only log in on one mobile device at a time; If the user logs in to the account on other devices, the smartphone application will be automatically logged out.
Coupons are applicable promotional discounts during the promotion period. The charging credit after redemption will be automatically added to the account, and the user cannot transfer the credits to others or exchange it for cash.
If the application fails to download:
If the app fails to open:
Please make payment directly on the Inchcape One+ App. Inchcape One+ currently supports credit card payment methods.
Please note that charging will be automatically terminated in the following circumstances:
Users are required to unplug within 15 minutes after charging is completed, otherwise there will be an overstay penalty of $4 per minute.
Inchcape One+ charging station currently provides:
Inchcape One+'s charging facilities are compatible with all brands of electric vehicles
The charging power of electric vehicles will vary depending on the
If you have difficulties during the charging process or have questions about the charging charges, you can contact the charging station customer service hotline (Available Monday to Friday 8:45 a.m. to 6 p.m.; Saturday 8:45am to 12:30am)
Charging Station Customer Service Hotline: 2627 8888
For non-office hours
Landmark East 24-hour Carpark Hotline: 3971 0203
